A fatal, non-recoverable error has occurred

Technical information (for support personel):

Error Message
The connection to the database failed:
Affected Elements
MySQL.OpenConnection();
The error occurred on or near: mysql_connect(): Connection using old (pre-4.1.1) authentication protocol refused (client option 'secure_auth' enabled)

For additional support documentation, visit the Lussumo Documentation website at: lussumo.com/docs